Frequently Asked Questions
We understand that families often have questions when exploring Personal Assistance Services (PAS) for themselves or a loved one. Below are answers to common questions about our services, caregiving approach, daily living assistance, and care options.
Our goal is to provide clear, helpful information that allows families to make informed decisions with confidence. If you have additional questions, our team is always available to assist you.
Personal Assistance Services
What are Personal Assistance Services (PAS)?
Personal Assistance Services (PAS) are non-medical services that help individuals with activities of daily living while allowing them to remain safely and comfortably at home. Services may include personal care, mobility assistance, companionship, meal preparation, and other daily living support.
Who can benefit from Personal Assistance Services?
PAS can benefit seniors, adults with disabilities, individuals recovering from illness or hospitalization, and anyone who needs assistance with daily living activities while remaining at home.
What is a Personal Care Attendant?
A Personal Care Attendant provides hands-on assistance with activities such as bathing, dressing, grooming, mobility support, meal preparation, light housekeeping, companionship, and other daily living needs.
What is the difference between home health and personal assistance services?
Home health typically involves skilled medical care provided by licensed healthcare professionals such as nurses or therapists. Personal Assistance Services focus on non-medical support that helps individuals maintain independence and quality of life at home.
Daily Living & Personal Care Services
Do you assist with bathing and grooming?
Yes, we provide respectful bathing and grooming assistance that supports hygiene, dignity, and personal comfort.
Can you help with meals and daily routines?
Yes, our caregivers assist with meal preparation, nutrition support, and daily routines that help clients maintain structure and independence.
Do you offer light housekeeping services?
Yes, we provide light housekeeping assistance to help maintain a clean, safe, and comfortable living environment.
Can you help with mobility and walking assistance?
Yes, we provide mobility support that helps clients move around safely and confidently while reducing fall risks.
Do you provide bed-bound care?
Yes, we assist bed-bound individuals with daily care needs, repositioning, hygiene assistance, and comfort support.
Can you provide short-term or temporary care?
Yes, we offer flexible care options for recovery periods, family travel, respite care, or temporary assistance needs.
Medication & Recovery Support
Do you offer medication reminders?
Yes, we provide medication reminders to help clients stay on schedule with prescribed medications and wellness routines.
Can you assist after hospital recovery?
Yes, we provide non-medical recovery support that helps individuals safely transition back home following illness, injury, or hospitalization.
Do you support individuals with chronic conditions?
Yes, we provide personalized assistance for individuals living with chronic conditions who may need support with daily activities and routines.
Safety, Mobility & Fall Prevention
Do you provide fall prevention support?
Yes, we assist clients with mobility, supervision, and safety-focused care designed to reduce fall risks within the home.
Do you help with transfers and lifting?
Yes, caregivers can assist with transfers and mobility support to help clients move safely between beds, chairs, wheelchairs, and other areas of the home.
Can you assist with wheelchair mobility?
Yes, we provide mobility assistance for individuals who use wheelchairs or require additional support with movement.
Companionship & Wellness Support
Do you offer companionship services?
Yes, we provide companionship that encourages social interaction, emotional support, and meaningful engagement.
Do you provide brain games or wellness activities?
Yes, we encourage participation in activities that promote mental stimulation, engagement, and overall well-being based on each client’s interests and abilities.
Do you offer 24-hour care services?
Yes, we offer flexible care arrangements, including extended and 24-hour care options when needed.
Scheduling & Care Options
How do I schedule a care service?
You can contact our team by phone or through our website to discuss your care needs and schedule a consultation.
Can care schedules be customized?
Yes, we create personalized care plans and flexible schedules based on each client’s needs, preferences, and level of support required.
Insurance & Payment
How does Medicaid pay for in-home care in Texas?
Texas offers programs that may help eligible individuals receive in-home care services through Medicaid and related community-based programs. Eligibility requirements and coverage vary depending on individual circumstances and program guidelines.
Do you currently accept Medicaid?
Eleos Services LLC is preparing for future Medicaid and managed care participation. Please contact our team for the latest information regarding payment options and future eligibility-related opportunities.
What payment options are available?
We encourage families to contact our team to discuss current payment options and available care solutions based on their specific needs.
How much do your services cost?
Care costs vary depending on the type of services needed, level of assistance required, and care schedule. We are happy to discuss your needs and provide additional information during a consultation.